Concrete Success: how Endel Digital paved the way for digital transformation at RDC Concrete
Our client’s business operations run 24/7 across 60+ locations in the Indian subcontinent, managing a diverse team of over 300 site operators, supervisors, quality managers, vendors, and security personnel. The primary challenge was to unify all members and associates on a single operational platform without disrupting existing business processes. This significant challenge was embraced by our team, aiming to create a comprehensive system that enhances efficiency and is user-friendly for all types of users across the organization.
‘It has streamlined our workflow, increased efficiency, and saved us valuable time and resources’- Head of Operations
What gets measured, get managed
Managing the supply chain logistics across the entire country demands substantial time, effort, and coordination. Relying on isolated systems and manual data entry complicates operations, leading to untracked processes and lost information. Key issues include:
- Lack of Communication: Standalone systems hinder effective communication between different operational units.
- Data Transparency Gaps: Insufficient visibility for both internal and external stakeholders affects decision-making.
- Manual Data Entries: Managing Sales Orders (SOs) and Purchase Orders (POs) on ERP systems requires tedious manual inputs.
- Weighment and Vehicle Management: Manual processes leave room for errors and data tampering.
- Quality Analysis: Manual quality validation processes are inefficient.
Comprehensive all-rounding solution with a bottoms-up approach
Having implemented solutions across various industries, we understand the need for a tailored approach that meets the requirements of all organizational levels. Our three-pronged strategy leverages multiple technology stacks to achieve seamless integration:
- Integration of Hardware and Software: Transforming weighing operations at each site through automation.
- Online and Offline Weighment Capabilities: Ensuring data correspondence with documentation from the Oracle ERP system.
- Android Mobile Application: Featuring six unique user roles, including external vendors and drivers.
Cementing Success with Mass Rollout
Following initial implementation at select sites, the results were overwhelmingly positive. The integration of hardware, mobile applications, and cloud reporting led to trackable KPIs and invaluable data insights. The operations team received enthusiastic feedback from users, prompting a mass rollout across 67 sites.
- Simplified Operations: Unified platform enhances clear data communication among users.
- Reduced Manual Effort: Central synchronization minimizes repetitive data entries across systems.
- Efficient Dispatch Management: Coordinated scheduling simplifies delivery management.
- Real-Time Data Access: Comprehensive reporting structures ensure timely decision-making.
- Robust Security Measures: Our application maintains a database of all incoming and outgoing personnel and vehicles, supported by ANPR cameras for vehicle validation.
By employing automation in weighbridge operations, mobile applications for logistics management, and cloud-based reporting systems, Endel Digital has effectively identified bottlenecks within operational methods. Our solutions have transformed processes across the organization while ensuring seamless integration into existing workflows.
